Every company should use them. For disaster recovery, number retention when moving anywhere in the country and management information they are a very good solution. The number selection depends on the image you would like and the commercials. Any number we provide is owned by yourselves and is portable across multiple networks so if your requirements change your number can be moved to meet the need. All the numbers we use are hosted on telephone networks to maximise resilience. It’s anecdotal but still a nice story; one of our customers was a large retail organisation and the stores were not answering the phone so we created over 800 IVRs which delivered sales calls to a call centre, and in the first year they made £34m gross profit from the solution.
For an explanation of the numbers please click here
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